A Look Back
Before 1960's - Welfare:
Name : Personnel Department.
Goal :Maintain employee records and information.
Respond to what is urgent.
1961~1989 - Industrial Relation:
Name change from Personnel to Human Resources.
People issues to manage became more complex.
Need to "protect" workers regarding health, safety, pay and benefits - Employee advocate plus Power to Trade Unions.
HR Functions broadened -
1990~Millennium HRM:
Name change from Personnel to Human Resources.
Changing times - environment becoming more complex, competitive, challenging.
Retaining and optimizing talent, managing organisational change.
Technology, outsourcing.
2005 Onwards Next 25 years:
Operate more strategically and operationally.
Optimize workplace performance to maximize result of the organization.
Perceived value and results.
Welfare:
- The Industrial Revolution in the 18th century laid the basis for a new, complex industrial society.
- During the world wars era, worker and welfare work emerged.
- Focus on the worker and the maximum well being of the worker.
Industrial Relations:
- Improved communication processes.
- Organizational growth
- Personnel Department were created to deal with:
- Government intervention concerning working people.
- Increased growth in the power of trade unions took place to counterbalance the powerful
employer.
- Strong power to the trade unions.
Human Resource Management:
- Competition increased among employees.
- Shift from Personnel Managers to HRM.
- Improved communication processes.
- HR managers focus shifted to enhancing Human performance and keeping the employer on the right side of the law.
- Clarifying the firm's human resource problems.
- Developing solutions for them.
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